Case Study
Project mentioned here are the highlights how OptxDigi, a full-service digital agency, partnered with the client to identify key challenges and deliver a results-driven digital solution. The primary objective was to enhance user experience, improve performance, and support long-term business growth. Through strategic planning, innovative technologies, and a client-focused approach, OptxDigi successfully executed the project. As a result, the client achieved higher engagement, improved efficiency, and measurable business outcomes, demonstrating OptxDigi’s commitment to delivering impactful digital solutions.
Case Study: Crafted Charms
Industry: Handmade Jewelry & Personalized Gifts
Services Provided: SEO, Social Media Marketing, Paid Advertising (Meta Ads), Website Optimization
Campaign Duration: 6 Months
Results at a Glance
3.2x increase in website traffic
180% growth in online sales
45% reduction in cost per conversion
4x increase in social media engagement
1. Client Overview
Crafted Charms is a handmade jewelry and personalized gifting brand offering customized bracelets, necklaces, and charm-based accessories. The brand primarily targets young adults and gifting audiences through its website and social media platforms.
2. Challenges
Before the campaign, Crafted Charms was facing several digital marketing challenges:
Low organic website traffic
Social media presence without consistent sales conversions
Poor return on ad spend (ROAS)
Limited brand awareness in a highly competitive market
3. Objectives & Goals
Increase website traffic
Improve online sales and inquiries
Boost social media engagement
Reduce cost per acquisition
Position the brand as a premium handmade jewelry label
4. Strategy & Approach
We developed a multi-channel digital marketing strategy focused on both brand building and performance.
Research & Planning
Website and SEO audit
Competitor and market analysis
Audience behavior and funnel analysis
Channel Mix
SEO: Product page optimization and content strategy
Social Media: Instagram and Facebook content + reels strategy
Paid Ads: Conversion-focused Meta ad campaigns
Website: Landing page and checkout optimization
5. Execution & Implementation
Optimized product descriptions using keyword research
Created high-performing reels and UGC-style creatives
Launched seasonal and gifting-focused ad campaigns
Set up retargeting ads for website visitors and social media engagers
Implemented GA4 and Meta Pixel for accurate tracking
6. Results & Performance
Within 6 months, Crafted Charms achieved strong, measurable growth:
Website traffic increased by 220%
Online sales grew by 180%
Cost per purchase reduced by 45%
Social media engagement increased 4x
Repeat customer rate improved significantly
7. Key Insights & Learnings
Personalized product videos performed best on social platforms
Retargeting ads played a major role in driving conversions
SEO and social media together delivered long-term growth
Trust-building content (reviews, behind-the-scenes, packaging videos) boosted conversions
8. Conclusion
Through a structured and data-driven digital marketing strategy, Crafted Charms evolved into a scalable and profitable online brand. Continuous optimization and performance tracking ensured sustainable growth and strong ROI.